Dynamic Hosted Call Center Services

Revolutionize Customer Engagement with ASPGulf's Dynamic Hosted Call Center Services: Elevate Your Business Communication to Unprecedented Heights!

What is a Hosted Call Center?

A Hosted Contact Center is a centralized customer service solution that operates in the cloud, allowing businesses to manage customer interactions seamlessly. It leverages internet-based technologies to handle a variety of communication channels, providing a flexible and scalable approach to customer support.

Hosted Call Center Service

Hosted Call Center Vs. On-Premises Call Center: Key Differences


Hosted Call Centers operate in the cloud, accessible from any location with internet connectivity, while On-Premises Call Centers are physically located on-site.

Ownership and Responsibilities

Hosted solutions are managed by a third-party provider, reducing the burden of infrastructure ownership on businesses. On-premises solutions require in-house management and maintenance.


Hosted Call Centers offer flexibility with remote access, enabling remote work. On-premises centers require physical presence for management.


Hosted solutions provide advanced features and regular updates without additional hardware costs. On-premises solutions may require hardware upgrades for new capabilities.

Security and Reliability

Hosted Call Centers offer robust security measures and high reliability through cloud infrastructure. On-premises centers rely on in-house security protocols and may face challenges in terms of reliability.

What Are the Benefits of a Hosted Call Center?


Hosted call centers, like those provided by ASPGulf, the oldest managed hosting services provider in the UAE with two datacenters, often have lower upfront costs and predictable monthly expenses.


Benefit from robust security measures in the cloud, ensuring data protection and compliance, a key feature of ASPGulf's commitment to secure managed hosting solutions.

Low Maintenance

By outsourcing maintenance tasks to ASPGulf, the leading managed hosting services provider in the UAE, the burden on internal IT teams is significantly reduced, allowing your team to focus on core business activities.

Faster Setup

Experience quick deployment with hosted call center solutions provided by ASPGulf, enabling businesses to start operations promptly and efficiently.

Scalable & Flexible

ASPGulf's hosted call center solutions offer scalability and flexibility, allowing your business to easily adapt to changing needs and seamlessly integrate new functionalities.

Resource Management

ASPGulf ensures efficient resource allocation and management for optimal performance, providing comprehensive support to enhance your overall business operations.

Why Hosted Call Center with ASPGulf

Our expertise extends across the entire spectrum of Hosted Call Center technology, promising a symphony of scalability and efficiency tailored to elevate your business, regardless of your industry vertical or company size.

Customer-centric Approach

Customer-centric Approach

Reliable & Secure Services

Reliable & Secure Services

Knowledge and Experience

Knowledge and Experience

Frequently Asked Questions

A hosted call center is a customer service solution operating in the cloud, accessible from anywhere with an internet connection.

The three types of call centers are Inbound, Outbound, and Blended, each serving specific purposes in customer interaction.

Call centers provide services such as customer support, telemarketing, and technical assistance, catering to diverse business needs.

A cloud-based call center operates on cloud infrastructure, offering flexibility, scalability, and accessibility from various locations.

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What we think


Bhupesh Mehta
Excellent company to work and as a client
Ahmed Zubair
A professional company with skillful and dedicated support staff. You can always rely upon them to get the job done.
Meliha Herenda
I am very satisfied with level of proficiency received by ASP Gulf, regarding support they have been giving to our company for the previous 14 years. Their engineers are able to cover wide variety of different and complex IT tasks, starting from building VM infrastructure, configuring network switches (including accessing rules), high level of security, to cloud hosting and backup solutions. I highly recommend ASP Gulf as hosting partner.
Joseph Xavier
I will always recommend ASP Gulf, never had a downtime, very good support, never ever thought of moving out from them, but they are bit expensive, but when you look at the support, it's worth paying that money.
gladwin bernard
Very good and fast in a service. Friendly approach. As a Customer for more then 7 years and continuing. Never face any trouble.
oujith bhaskaran
We have been working with them for the past 10 years. Very professional, reliable and dedicated.
Harish Krishnan
An organization that Thinks like a Customer; consistently delivering exceptional service for over 18 years...proud to be associated with !

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