USP Experience
 
 Managed Services Overview 
OS
OS
Database
Database
Application
Application
Virtualization
Virtualization
Messaging
Messaging
Security
Security
      
• Win
• RHEL
• CentOS
• Solaris
• SQL
• MySQL
• Oracle
• IIS
• Apache
• Tomcat
• Active Directory
• SCCM
• SCOM
• MOSS/WSS
• Citrix
• Double Take


• VMware
• Hyper-V
• Xen Soft
• Exchange
• Mdaemon
• AtMail
• Cmail
• Cisco
• Fortinet
• Juniper
• Nortel
• Borderware
• Cyberoam
• Panda
 
Basic ServiceAdvance Services
 

 

OS Management


• User Management
• Patch Management
• Disk/Space Management
• Security Management
• Log Management
• Backup Management


Help Desk Management (ITIL)


• Service Desk
• Configuration Management
• Incident Management
• Problem Management
• Change Management
• Release Management
• Service Level Management
• Financial Management
• Availability Management
• Capacity Management
• Service Continuity Management

 

 

OS/Infrastructure Management


• Load Balancing
• Clustering
• Mirroring
• Replication
• VPN


Vertical Support


• Exchange Administration
• Citrix Administration
• Double Take Application Support
• Blackberry Integration
• vmware Configuration/Support
Security
• SecurePlus - Vulnerability Assessment
• Security Audit
• IPS/IDS
• Email Perimeter Security


Proactive Monitoring
• MonitorPlus
• Email Alerts
• SMS Alerts


RestorePlus
• Server image snapshots